“We have reduced costs by over 10% using IndiCater”
Say Lucy Horner and Sharon Cole, Joint Managing Directors of Zest Catering Solutions

In fact, since replacing their Excel outlet bookwork system with IndiCater in 2004, they have also grown from 8 to 25 operations in three years with no increase in head office administrative staff.

In addition, their other key savings have included:

• 70% reduction in wage queries (by using the Staff Rota & Timesheets)
• 5 days a month saved by not re keying in outlet bookwork data (by using the Data Export Tool direct into their Sage Line 50)
• 50% reduction in post & stationery costs reduced (by using the Company Intranet module as the company communications tool)
• 1 day a month by not distributing company manuals (by instead using the Document Library upload tool)

New Modules, More Benefits

Zest have recently added IndiCater’s Hospitality Manager module which their client’s staff are using to order daily buffets and meeting requirements. This will eliminate client invoice queries and significantly improve cash flow.
                        
Another new module added has been Virtual Deli which is starting to reduce queues at their college contract by giving the 18,000  students and staff the opportunity to order and pay for their lunch online and pick it up from a collection point.

E-Procurement, the next cost saver

The next benefit to add is IndiCater’s Tradesimple e-procurement module and Lucy and Sharon are looking forward to this dramatically improving purchasing compliance by their managers, further reducing the time they spend on administration, and contributing to an improvement in margins.