The IndiCater Team

IndiCater has a very strong and multi-disciplined team working hard to ensure the company delivers the best software service and support available for our clients

Our talented pool of individuals includes those with extensive experience as hospitality operators, cutting edge IT developers, and those with a passion for customer care and getting things right. We are extremely proud of our team and the commitment they demonstrate on a daily basis.

Our senior team

Mike is responsible for corporate strategic development and creating new applications. Previously Managing Director of Customised Contract Catering which he formed with Lou Willcock in 1991 and built to £7M annual sales with 400 staff operating in 65 locations. The company was sold to Granada plc in 1999. Other positions include Operations Director for David Lloyd Leisure prior to their sale to Whitbread, six years as Hospitality Director for Robert Maxwell’s Pergamon Group, hotel manager with Kingsmead Hotels and senior positions with Grandmet Catering.

Mikes greatest achievement is reporting directly to Robert Maxwell for 7 years and leaving with his pension before he fell off his boat. Mike now has his own boat!

Kate started her career as an accountant and followed that path for 20 years in some quite demanding, diverse and specialised roles. Diverse included a Senior Officers role on board My Travel cruise ships, working in F&B, concessions and casinos; to Production Accountant for the “Bob The Builder Summer Special, Pingu and other animations. One of her first jobs was as a statistician with the Society of Motor Manufacturers and Traders where she worked with one the Directors to create the new V55 (the registration document for new vehicles).
Kate worked in the hospitality arena as an accountant for many years before joining Acquire (now Compass – Foodbuy), where she spent 10 years heading up their client and internal systems provision, development, service and customer care functions.

Kate’s hidden passion is garden landscaping, which she practices regularly within her “rather wild” plot! Kate is ensuring both our team and software blossoms, reaching new heights and changes with the seasons

Winner of the Shine Mentor of the Year 2011; listed in the Top 100 Most Influential Women in Hospitality, Leisure, Travel and Tourism 2011 by Women1st/People1st, Lou is responsible for building new client relationships. Previously Sales & Marketing Director of Customised Contract Catering which she formed with Mike Day in 1991, the company was sold to Granada plc in 1999.
Other industry positions held include Associate Lecturer in Marketing and Business Studies at Oxford Brookes University, and Sales Executive with Gardner Merchant prior to their sale to Sodexo. Lou is a Visiting Fellow and Mentor at Oxford Brookes University.

Her favourite thing is Musical Theatre although she can’t sing or dance.

Jonathan (or Jonny) Stevens joined us in 2014 as a client account manager, previously working for Metro Bank and armed with a good understanding of finance.

An entrepreneurial minded individual, Jonathan started his own business at the age of 11 and also attended the Peter Jones Enterprise Academy where he was shortlisted in the final 5 for Entrepreneur of the Year. Since his time at IndiCater he has been involved in many parts of the business, helping shape and grow the company. We were delighted to welcome him to the board in June 2017.

In his spare time Jonathan enjoys a round of golf.

John has too many years IT experience than he cares to remember, starting out when computers were the size of small rooms, housed in even bigger rooms, and programs were written on sheets of paper, transferred to punch cards or paper tape before being loaded.

After nearly 20 years of ICL and IBM mainframe experience with GrandMet, he worked as an independent contractor with Tesco, Railtrack and Link Insurance before becoming IT Director for GoTravel Insurance until it was taken over by The AA, where he helped to manage the transition of systems and websites onto The AA platform. John has also recently held the post of Head of Web Development at Aon Risk Solutions before becoming Head of IT at Indicater
In his leisure time he likes to travel, play golf (member of Royal Ascot Golf Club) and watch football (season ticket holder at Reading FC).

Request a demo

Our friendly sales team would be pleased to offer a variety of support packages to suit a combination of client needs and budgets.

IndiCater Limited

400 Thames Valley Park Drive,
Thames Valley Park,

+44 (0)333 240 0470

A free bus service operates every 10 to 15 minutes throughout the day between Reading Station and Thames Valley Park. Further details are available here.