The IndiCater Team

IndiCater has a very strong and multi-disciplined team working hard to ensure the company delivers the best software service and support available for our clients

Our talented pool of individuals includes those with extensive experience as hospitality operators, cutting edge IT developers, and those with a passion for customer care and getting things right. We are extremely proud of our team and the commitment they demonstrate on a daily basis.

Our senior team

Mike Day – Managing Director

Mike is responsible for corporate strategic development and creating new applications. Previously Managing Director of Customised Contract Catering which he formed with Lou Willcock in 1991 and built to £7M annual sales with 400 staff operating in 65 locations. The company was sold to Granada plc in 1999. Other positions include Operations Director for David Lloyd Leisure prior to their sale to Whitbread, six years as Hospitality Director for Robert Maxwell’s Pergamon Group, hotel manager with Kingsmead Hotels and senior positions with Grandmet Catering.

Mikes greatest achievement is reporting directly to Robert Maxwell for 7 years and leaving with his pension before he fell off his boat. Mike now has his own boat!

Lou Willcock (BSc Hons) – Founder and Director

Winner of the Shine Mentor of the Year 2011; listed in the Top 100 Most Influential Women in Hospitality, Leisure, Travel and Tourism 2011 by Women1st/People1st, Lou is responsible for building new client relationships. Previously Sales & Marketing Director of Customised Contract Catering which she formed with Mike Day in 1991, the company was sold to Granada plc in 1999.
Other industry positions held include Associate Lecturer in Marketing and Business Studies at Oxford Brookes University, and Sales Executive with Gardner Merchant prior to their sale to Sodexo. Lou is a Visiting Fellow and Mentor at Oxford Brookes University.

Her favourite thing is Musical Theatre although she can’t sing or dance.

John Moss – Technology Director

John has too many years IT experience than he cares to remember, starting out when computers were the size of small rooms, housed in even bigger rooms, and programs were written on sheets of paper, transferred to punch cards or paper tape before being loaded.

After nearly 20 years of ICL and IBM mainframe experience with GrandMet, he worked as an independent contractor with Tesco, Railtrack and Link Insurance before becoming IT Director for GoTravel Insurance until it was taken over by The AA, where he helped to manage the transition of systems and websites onto The AA platform. John has also recently held the post of Head of Web Development at Aon Risk Solutions before becoming Head of IT at Indicater
In his leisure time he likes to travel, play golf (member of Royal Ascot Golf Club) and watch football (season ticket holder at Reading FC).

Ruth Mills – Operations Director

Ruth has been at IndiCater since 2013 having started working with our clients as our Account Manager and working her way up to become our Operations Director. Ruth’s background is in account management and sales in a range of industries from electronics to energy and, most recently, hospitality training.

Outside of work Ruth has 2 small children. She has a love of travel and food which saw her and her husband indulge a 12 month honeymoon travelling across 19 countries.

Request a demo

Our friendly sales team would be pleased to offer a variety of support packages to suit a combination of client needs and budgets.

IndiCater Limited

400 Thames Valley Park Drive,
Thames Valley Park,

+44 (0)333 240 0470

A free bus service operates every 10 to 15 minutes throughout the day between Reading Station and Thames Valley Park. Further details are available here.