The IndiCater Team

IndiCater has a very strong and multi-disciplined team working hard to ensure the company delivers the best software service and support available for our clients

Our talented pool of individuals includes those with extensive experience as hospitality operators, cutting edge IT developers, and those with a passion for customer care and getting things right. We are extremely proud of our team and the commitment they demonstrate on a daily basis.

Our senior team

Mike Day – Managing Director Mike is responsible for corporate strategic development and creating new applications. Previously Managing Director of Customised Contract Catering which he formed with Lou Willcock in 1991 and built to £7M annual sales with 400 staff operating in 65 locations. The company was sold to Granada plc in 1999. Other positions include Operations Director for David Lloyd Leisure prior to their sale to Whitbread, six years as Hospitality Director for Robert Maxwell’s Pergamon Group, hotel manager with Kingsmead Hotels and senior positions with Grandmet Catering. Mikes greatest achievement is reporting directly to Robert Maxwell for 7 years and leaving with his pension before he fell off his boat. Mike now has his own boat!

Ruth Mills – Operations Director Ruth has been at IndiCater since 2013 having started working with our clients as our Account Manager and working her way up to become our Operations Director. Ruth’s background is in account management and sales in a range of industries from electronics to energy and, most recently, hospitality training. Outside of work Ruth has 2 small children. She has a love of travel and food which saw her and her husband indulge a 12 month honeymoon travelling across 19 countries.

Stuart Moore – Head of Sales & Marketing Stuart joined IndiCater after a 19 year career with a national foodservice provider where he held various roles ending as a National Account Manager looking after large on trade business.  Before this Stuart gained a degree in hotel and catering management from what is now the University of Gloucestershire and worked as a restaurant manager after graduating.

Stuart enjoys the outdoors, and you will find him holidaying in southwest France with his sleeves rolled up working on a family property (and sampling the wine and food of the region!).

Jordan Ling – Head of Technical Services Jordan has years of experience in web application development via a variety of projects within the finance, insurance, commerce, education, travel and marketing sectors. He is a Microsoft® Certified Professional Developer (MCPD) and a Kentico® Certified Developer; he received his PhD degree in software engineering and was formerly a research fellow at the School of Computer Science, University of St Andrews and at School of Business, University of Reading from 2000 to 2010.

In his spare time, Jordan enjoys a wide range of sports especially basketball and badminton in between travelling and improving his photography skills.


Lou Willcock (BSc Hons) 1961 – 2018 – Founder & Director of IndiCater

Sadly, after bravely fighting a long illness, Lou passed away in November 2018.

Lou was not only a huge influence here at IndiCater, she was also highly regarded across the Hospitality and Leisure industry.  Being known by so many people over the years, from her time here at IndiCater, as well as with Sodexo, Oxford Brookes and Customised Contract Catering, her infectious personality touched all and she was counted as a dear friend by many.

A tremendous loss to us all.

Request a demo

Our friendly sales team would be pleased to offer a variety of support packages to suit a combination of client needs and budgets.

IndiCater Limited

400 Thames Valley Park Drive,
Thames Valley Park,

+44 (0)333 240 0470

A free bus service operates every 10 to 15 minutes throughout the day between Reading Station and Thames Valley Park. Further details are available here.