Led by sector professional Bob Cotton, it was clear that Brexit (and the general election) will present major challenges for the industry. However, there was an atmosphere of overriding optimism that whatever comes, the industry will handle it.
The key areas of concern covered a wide range of core business issues. They included inflation, the labour market, national insurance, and business rates.
As specialists in the field of back office technology, IndiCater were especially interested to learn just how important process and systems are going to be to operators moving forward, both in controlling costs and steering profits. Crucially, businesses between 4 – 12 operations were advised to engage in systems sooner than later to ride above and manage the coming challenges.